A technology solutions provider is seeking a Manager, Technical Support to lead its technical support operations in Brisbane. This critical player-coach role will oversee team development, manage support processes, and ensure high customer satisfaction. The successful candidate will have 6-10 years of experience in technical support and a strong background in troubleshooting and team leadership. Anticipated salary ranges from $120,000 to $135,000, and the role emphasizes cross-functional collaboration for improved customer experience.
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