About the Role:
We're seeking a highly motivated and customer-focused Sales & Customer Service Officer to join our team in Darwin on a casual basis.
Job Description:
This is an exciting opportunity for a sales-driven professional to maximise their income based on exceptional performance with our incentive program. You'll have access to ongoing training and development, same-day pay, and a range of benefits including employee discounts and mental health initiatives.
Key Responsibilities:
• Greet customers and assist them in renting vehicles based on their preferences and needs
• Process rental agreements accurately and efficiently
• Address customer inquiries and concerns promptly and professionally
• Inspect vehicles before and after rental periods, noting any damages
• Achieve or exceed sales targets
• Maintain knowledge of current promotions, services, and products to assist with sales efforts
• Build strong customer relationships to encourage repeat business and referrals
Requirements:
• Previous experience in sales, customer service or retail
• Car rental experience is highly desirable
• Strong communication skills and ability to interact with customers
• Computer literacy skills required
• Ability to work efficiently in a fast-paced, high-pressure environment
• Flexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidays
• Valid Australian driver's license with a clean driving record
• Current and ongoing Australian work rights