Service Delivery Officer – Port Pirie
Passionate about providing exceptional service to their customers, our client is committed to bringing their high-quality training and support to their temporary staff, not only on initiation, but also through continuous avenues of learning and development.
The Role
Join a team where skilled development and a collaborative team environment are paramount.
If you are a dynamic and enthusiastic Customer Service Officer, looking to work in a quick-paced environment assisting customers both face to face and over the phone, this may be the role for you.
As part of the ongoing commitment to training, 6 weeks full time training is provided to you upon commencement of the assignment.
This is a temporary role on a 6 month assignment.
Key Responsibilities
Customer service both face-to-face and over the phone
Processing a variety of transactions in an accurate and timely manner
Providing customers with relevant information or direction as needed
Ensuring customers’ needs are met at first point of contact
Skills and Experience
Proven experience in a fast-paced face to face customer service role
Proved administration skills and abilities
Excellent communication skills both written and verbal
Ability to multitask while maintaining high accuracy with transactions
Demonstrated ability for fast learning and long-term retention of information
Ability and willingness to work both in a team as well as autonomously
Key Requirements
MUST have flexibility to work up to full-time hours as required
MUST be available to commit to 6 weeks full time training on commencement of the role
MUST have a valid current National Police Clearance and current DCSI Child Related Clearance or willing to obtain these clearances
Culture
This is an excellent opportunity to join an organisation that is passionate about their people.
An organisation that not only allows you to contribute through the work that you do, it also allows you to be a part of something bigger.
Advantages
Work as part of a diverse workforce
Make time for what counts – excellent work life balance
Flexible hours
How to Apply
If you have the skills and experience to excel in this position and you are looking to join an exciting organisation within a growing industry apply now.
Please note only shortlisted candidates will be contacted.
Required Skill Profession
Motor Vehicle Operators