**Level 2 Technology Solution Specialist**
Unified Solutions Australia Pty Ltd TA IT Services Brisbane -Brisbane QLD
$60,000 - $90,000 a year based on experience and capability
- **Long term employees wanted. Secure jobs with us! We are growing...**:
- **Great opportunities with a growing & trusted IT company**:
- **Competitive Package, project office is based in Greenbank & city office for projected and client meetings.**
We have a full time role 38 hours p/w for a Level 1 or 2 support officer to join our company.
Grow your IT experience by providing helpdesk services to a wide range of clients in a fast-paced agile environment.
We are a successful and expanding IT support company requiring additional engineers to support our growing customer base.
We have a dedicated team with a positive culture and have been supporting business IT environments for more than 10 years.
**The Role**
The successful applicant must be self-motivated, hardworking, enthusiastic, and reliable with excellent problem-solving skills. You must have the ability to prioritize and balance multiple tasks, be organized and willing to work.
Customer service is paramount in our company, and you must have excellent verbal and written communication skills as this is a client facing role. You must be able to carry out tasks as directed, so strong self-management, listening skills and the ability to work autonomously is essential.
**Requirements**:
You must have minimum 2 years proven experience in supporting Microsoft Server, O365, Desktop platforms, Applications, and client systems in commercial environments. Applicants with certifications are preferred but is not essential. You must reside with 40mins of Springfield / Greenbank due to the importance we place on work life balance.
This will be a great opportunity for you to gain access to a variety of technologies and prove your skill level, with opportunities to grow with the company. It is desirable if you have experience working with Kaseya VSA, Kaseya BMS & IT Glue not essential.
We will require you to work with the following technologies:
- Server Operating Systems (Microsoft)
- Office 365 & Google Apps
- Windows 10 &11 clients & environments
- Active Directory & Group Policy
- Internet Connections / ADSL / VPNs / Wireless hardware
- Corporate Antivirus Solutions
- Strong desktop support & troubleshooting skills is a must
- Backup Technologies - Shadow Protect, Veeam, Altaro
- Virtualisation (VMware, HyperV)
- Networking (Ubiquiti, Meraki, Cisco)
- Application Delivery (Remote Desktop Services)
- Azure
- 3CX (We are a Partner)
**A remuneration package between $60k - $90k is offered and depends on which role and proven skills / experience.**
Travel, + other benefits, are also paid, and base rate depends on skills and experience.
Ability to travel to remote sites for short stays will be required but will provide a wealth of experience.
Initially a contract will be offered to serve as probation, with a view to full time salaried employment.
Hurry!! This position is available immediately!! Don't miss out of this exciting opportunity
**APPLY NOW!**
**Salary**: $60,000.00 - $90,000.00 per year
**Advantages**:
- Employee mentoring program
- Professional development assistance
- Visa sponsorship
- Work from home
Schedule:
- 8 hour shift
- Day shift
- On call
Supplemental pay types:
- Overtime pay
- Penalty rates
Ability to commute/relocate:
- Greenbank, QLD 4124: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Managed Technology Services: 2 years (required)
**Language**:
- English (required)
Licence/Certification:
- Full Driver Licence (required)
Work Authorisation:
- Australia (required)