Administration Assistant / Personal Assistant to Director
Location: Mullaloo, Perth WA
Position: Part-Time (21 hours per week)
Hours: 7 hours per day, 3 days per week (days negotiable)
Salary: Competitive hourly rate + Superannuation
Work Arrangement: Hybrid (Home Office & Mullaloo Office)
About Us
We are a growing, family‐owned cleaning company based in Mullaloo, providing residential and commercial cleaning services throughout Perth. We pride ourselves on delivering exceptional customer service, maintaining high standards, and creating a positive work environment for both our clients and team members.
As our business continues to grow, we are seeking a highly organised and proactive Administration Assistant / Personal Assistant to support the Director and help keep daily operations running smoothly.
About the Role
This is a varied and rewarding role that would suit someone who enjoys working independently, has excellent communication skills, and can confidently manage multiple tasks at once.
No two days are the same, and you'll play a key role in supporting the business, our clients, and our cleaning team.
Key Responsibilities
* Answering incoming phone calls and responding to emails
* Scheduling and coordinating cleaning appointments
* Managing client enquiries and providing exceptional customer service
* Preparing and sending invoices
* Following up outstanding accounts
* Assisting with staff scheduling and team coordinationManaging social media accounts and creating content
* Maintaining customer records and databases
* Supporting the Director with day‐to‐day administrative tasks
* General office administration and ad hoc duties as required
About You
To be successful in this role, you will have:
* Excellent written and verbal communication skills
* Strong English language skills with professional written communication
* Outstanding customer service abilities
* High attention to detail and strong organisational skills
* The ability to multitask and prioritise effectively
* Confidence using computers and learning new software systems
* Experience with Microsoft Office and cloud‐based systems
* A positive, can‐do attitude
* The ability to work independently and take initiative
Desirable (but not essential)
* Previous administration or personal assistant experience
* Experience in scheduling or service‐based businesses
* Social media management experience
* Xero or invoicing software experience
What We Offer
* Flexible hybrid work arrangement
* Supportive and friendly team environment
* Opportunity to work closely with the Director and contribute to business growth
* Variety in your day‐to‐day responsibilities
* Long‐term career opportunity within a growing local business
If you're an organised, customer‐focused professional who enjoys keeping things running smoothly behind the scenes, we'd love to hear from you.
Apply Now
Apply now with your resume and a cover letter telling us why you'd be a great fit for our team.
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