Job Overview
The successful candidate will play a pivotal role in designing, implementing and maintaining network and telephony solutions to improve user experience and reduce security risks across the department's network landscape.
This is an exciting opportunity for individuals who are passionate about delivering high-quality ICT services.
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About the Role
* Key Responsibilities:
* Design complex active and passive network topologies and detailed documentation for networks and infrastructure ensuring fit-for-purpose solutions.
* Contribute to incident reviews and statistical reporting for management and departmental staff.
* Prepare written and verbal advice briefing papers and technical artefacts for management and clients regarding ICT services.
* Maintain high standards of quality adhering to policies, procedures, government and industry standards and proactively seeking improvements.
* Develop network plans for data, voice, text and image communications supporting project objectives and business requirements.
* Design and document telephony and data infrastructure to support connectivity, capacity, security, resilience and recovery.
* Identify and investigate issues and incidents using analytical problem-solving approaches in a large and complex ICT environment.
* Provide leadership, mentoring and technical expertise to operational teams, school representatives and departmental staff.
* Coordinate with operational teams for successful installation and decommissioning of IT hardware systems and networks.
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Requirements
* Skill Requirements:
* Strong understanding of network design and implementation principles.
* Excellent communication and interpersonal skills.
* Able to work effectively in a team environment.
* Demonstrated ability to think critically and analytically.
* Proven track record of delivering high-quality ICT services.
* Familiarity with relevant software and technology tools.
* Able to work effectively under pressure and meet deadlines.
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Benefits
This role offers a competitive salary and benefits package, as well as opportunities for professional development and growth.