Casual Customer Service And Sales Assistant
Based at our store, you will become a valued member of the team and have rostered shifts in the store, along with having the flexibility to cover additional shifts as required.
* Customer Focus: Provide expert professional customer service to our retail and trade customers by anticipating their needs, responding promptly to their inquiries, and resolving any issues in a timely manner.
* Sales Performance: Promote and expand our Trade Loyalty Program and Trade accounts by building strong relationships with existing customers, identifying new sales opportunities, and achieving personal sales targets.
* Product Knowledge: Develop strong product knowledge to assist customers in making the best product choice by staying up-to-date on product features, benefits, and applications.
* Team Support: Support other team members to ensure business goals are met by collaborating with colleagues, sharing knowledge and expertise, and contributing to a positive and inclusive work environment.
In addition to your primary duties, you will also be responsible for contributing to the overall presentation of the store through merchandising and general housekeeping. This includes maintaining a clean and organized workspace, adhering to visual merchandising standards, and ensuring that all products are accurately priced and stocked.