About the Role
Lismore FoodWorks is looking for a results-driven and experienced Retail Manager to lead the daily operations of our store. This role is ideal for a hands-on leader with a strong background in retail management, product strategy, and team leadership. You will be responsible for optimising store performance, enhancing customer satisfaction, and ensuring compliance with operational standards.
Key Responsibilities
1. Product & Inventory Management:
2. Determine appropriate product mix and stock levels to meet customer demand
3. Maintain accurate inventory and financial transaction records
4. Ensure service standards are consistently met
5. Purchasing & Pricing Strategy:
6. Formulate and implement purchasing and pricing policies
7. Monitor supplier performance and negotiate effectively
8. Marketing & Promotion:
9. Plan and execute in-store promotions and advertising campaigns
10. Promote store offerings and seasonal events to maximise foot traffic and sales
11. Sales & Customer Service:
12. Sell goods and provide advice to customers on product use
13. Address customer queries, concerns, and complaints professionally
14. Financial & Operational Management:
15. Prepare and manage store budgets
16. Monitor expenses and profitability to ensure financial goals are achieved
17. Team Leadership:
18. Recruit, train, supervise, and evaluate team performance
19. Create a positive and productive work environment
20. Compliance & Safety:
21. Ensure all operations comply with occupational health and safety (OHS) regulations
22. Maintain a safe, clean, and organized retail space
Qualifications & Skills
1. Proven experience in a similar retail management role
2. Strong understanding of inventory, pricing, and marketing principles
3. Excellent communication, leadership, and organizational skills
4. Customer-focused approach with strong sales abilities
5. Proficient in POS and retail management systems
6. Knowledge of relevant health and safety standards
What We Offer
1. Competitive salary and performance incentives
2. Employee discounts and staff benefits
A supportive work culture and opportunities for career growth