We are looking for a Fulfillment Coordinator to join our team.
Key Responsibilities
* Ensure timely and accurate dispatch of customer orders, maintaining the highest standards of quality and efficiency.
* Manage packaging and presentation to reflect the brand's luxury identity, ensuring consistency across all products.
Customer Experience & Communication
* Respond to customer inquiries with professionalism, warmth, and attention to detail, using multiple communication channels as required.
* Deliver exceptional customer experiences that reinforce the brand's reputation for excellence and luxury alignment.
Inventory & Systems Management
* Accurately record and manage orders using our internal systems, ensuring seamless operational flow and data integrity.
* Conduct regular stock takes and maintain inventory levels to support operational requirements.
Performance Reporting & Insights
* Generate reports and insights to inform continuous improvement and strategic decision-making, leveraging data to drive business growth and success.
About this role
* This is a full-time opportunity with a competitive compensation package and opportunities for career advancement.
* You will have access to comprehensive training and development programs, ensuring you have the skills and knowledge needed to excel in your role.
What we're looking for
* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
* A strong focus on delivering results, with a commitment to achieving high-quality outcomes.
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
How to apply
* Please submit your resume and cover letter, outlining your relevant experience and qualifications.
* We look forward to hearing from you!