Position Overview
Our Neighbourhood Administration / Scheduling Officer is a key support role to the delivery of our Community Care based services. You'll play a pivotal role in ensuring business operations are running efficiently and our clients receive an exceptional experience.
Responsibilities
* Support and coordinate different teams within each neighbourhood.
* Be the first point of contact for internal and external customers via phone, email, and in person.
* Manage requests, concerns and inquiries.
* Provide rostering and scheduling support for the neighbourhood.
* Create correspondence and documentation as requested.
* Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
* Monitor, order and distribute office supplies and arrange for maintenance/repair of office equipment.
* Ensure the integrity and accuracy of information in financial, human resource and other BlueCare systems and databases.
* Use mainstream software including the Microsoft Office Suite and database applications (Intermediate – Advanced skills required).
* Assist senior staff with special projects as required.
Qualifications
* Effective verbal and written communication skills.
* Previous experience in rostering/scheduling – highly regarded.
* Great time‐management skills and an ability to prioritise workload.
* Good knowledge and experience with MS Office and database applications.
* Confidence with smartphones and digital devices or willingness to learn.
* Can‐do attitude.
Benefits
* Remuneration: $33.22 per hour + 12% Super + Not for Profit Salary Packaging (increases take‐home pay) + Employee discounts.
* Salary packaging: Save tax and increase take‐home pay by packaging everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
* Recognition and rewards platform with employee discounts at hundreds of retailers, holidays, health insurance, annual awards and wellbeing programs.
* 12 weeks paid parental leave and 2 weeks paid partner leave (available after 6 months service), plus government scheme.
* Diversity and inclusive leave, including paid gender affirmation leave and cultural leave options (paid/unpaid) for Lunar New Year, Diwali, Ramadan, NAIDOC weeks.
* Career development opportunities.
Equal Opportunity Employer
We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.
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