About the Role
We are seeking a seasoned professional to lead our credit control team and drive collections while minimizing bad debt for assigned customers.
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Your Responsibilities
1. Oversee a team of credit controllers in coordinating collections and optimizing revenue recovery for designated clients.
2. Develop strong partnerships with stakeholders across the entire order-to-cash chain, promoting collaboration and trust.
3. Maintain effective communication between customers, sales teams, country entities, and the accounts receivables department.
4. Establish, review, and maintain service level agreements with sales, customer service, and operations teams.
5. Promote exceptional customer service in line with industry standards.
6. Foster a high-performing team to achieve agreed objectives.
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Key Qualifications
* Proven leadership experience in finance services – A significant advantage.
* Experience in accounts receivable or credit control roles – Desirable.
* Proficiency in financial systems (e.g., SAP / Oracle) – A valuable asset.
* Demonstrate advanced Excel skills and data interpretation abilities.
* Collaborate proactively with customers to identify commercial and service improvement opportunities.
* Develop innovative solutions and services that create value for customers.
* Exhibit excellent communication and organizational skills.
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Why Join Us?
We are committed to creating a diverse and inclusive workplace culture. We welcome applications from individuals with diverse backgrounds and do not discriminate based on various factors.