Practice Officer – Federal Government Department – Veterans Mental Health
$54.88 – $58.53 an hour + Super
Government Department role, long term contract
Full time position
ACM Healthcare is working on behalf of a Federal Government Department to source an experienced Practice Officer to work within a Mental Health Practice working with Veterans. This 2‐year contract is at an APS4 level.
Duties
* Support Level 3 Service Support Officers, including monitoring performance, setting priorities, task allocation, and identifying training needs.
* Provide front‐of‐house and administrative support, including data entry, record keeping, and coordination of client referrals.
* Act as the first point of escalation for enquiries from clients, providers, and stakeholders.
* Support the delivery of group programs and workshops through effective administration.
* Assist with onboarding and training of new staff and contracted providers.
* Undertake financial tasks such as processing invoices, reconciling payments, and tracking expenditure.
* Manage office operations including assets, IT, travel, and property resources.
* Contribute to reporting, compliance audits, and quality assurance activities.
Mandatory Requirements
* Demonstrated experience within business operations, supporting service delivery within a health service and/or a government environment, and strong written and verbal communication skills.
* Working with Children (WWC) and/or Vulnerable People checks/clearance obtained prior to commencement.
* Australian citizenship required at commencement.
Contact
Catherine – to discuss this role further or inquire about other positions: cat••••••@acmhealthcare.com.au
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