Epos Now is seeking a Customer Retention Agent in Maroochydore, Australia. The role focuses on retaining customers and minimizing churn by proactively contacting those at risk. The ideal candidate will manage cancellations, address billing inquiries, and utilize CRM systems effectively.
With a goal of maintaining a low customer churn rate, this position offers the chance for career progression and uncapped commissions. Benefits include 20 days of holiday, mental health support, and various discounts.
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