Overview
Permanent Part Time Contract – 22.8 hrs, 3 days a week. Location: Meekatharra, WA 6642. Salary: $46,913 + super + NFP salary packaging benefits. This role offers the opportunity to make a meaningful difference to Australians in need.
About Mission Australia
Mission Australia works to end homelessness and ensure people in need can thrive by providing community support, advocacy and services.
Your Opportunity
Based in Meekatharra, the Administration Officer serves as the first point of contact for clients, staff and visitors, supporting the smooth operation of programs through confidential, high‐quality administrative support.
Key Responsibilities
* Provide a welcoming, professional and supportive experience to all individuals accessing the service, using sound judgement, confidentiality and sensitivity.
* Deliver a broad range of administrative tasks, including answering calls, managing appointments, processing mail and email, ordering supplies, maintaining electronic files and supporting accounts payable activities.
* Manage the reception and front‐office environment, coordinating visitors, responding to enquiries and assisting with meeting arrangements, agendas, minutes and catering.
* Provide administrative support to the Program Manager, including diary support, meeting organisation and assistance with administrative projects.
* Conduct Emergency Relief intake, schedule appointments, ensure equitable access to support services and refer clients to appropriate internal or external services.
* Assist with financial processes such as preparing budget information, journal entries, petty cash and corporate card transactions in accordance with organisational policies.
* Participate in quality improvement activities, including data collection, program reviews and identifying opportunities for organisational improvement and innovative practice.
Requirements for Success
* Demonstrated experience in administration roles, handling varied tasks under limited supervision and providing high‐quality secretarial or front‐office support.
* Experience working with vulnerable individuals or within child, youth, family or community services, with confidence in building rapport with clients, staff and stakeholders.
* Strong capability in working respectfully with people experiencing financial hardship, domestic and family violence, homelessness, substance misuse or health‐related challenges.
* Relevant qualifications in Administration or Business (e.g., Certificate in Business Administration) are highly regarded.
* Proven ability to manage challenging behaviours with dignity and professionalism while maintaining a high level of confidentiality.
* High proficiency in databases, information systems and Microsoft Office applications, along with strong literacy, numeracy, communication and analytical skills.
* Ability to prioritise and manage multiple competing priorities in a busy, complex work environment, paired with sound problem‐solving and solutions‐focused thinking.
* Full driver licence with no restrictions.
Before Starting
* National police history check, qualifications and referee checks, and clearance to work with children/vulnerable people.
Your Perks
* Rewarding work – every day you know you're making a real difference.
* Not‐for‐profit salary packaging, reducing your tax.
* Free external, confidential counselling.
* Volunteering opportunities.
* Extra leave available, including an additional public holiday, an additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
* Additional $1,000 each year to help with cost of living in a remote area.
* 5 weeks annual leave.
* Up to 5 additional days personal/carers leave each year.
EEO Statement
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds, including gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
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