Medical Receptionist - Sessional Consulting Suites
* Part‐time
* Hospital/Service: Epworth Geelong
Reporting to the Manager (Medical Billing and Practice Support), the Medical Receptionist (part‐time) will provide excellent customer service to Consultants and patients utilizing our Sessional Consulting Suites. Greeting patients and their families, you will have excellent knowledge of billing, general reception duties and a professional presentation. Proficient in IT systems, you will be customer focused and genuinely enjoy helping people, complementing clinical care as a member of the Epworth HealthCare team.
You will make an impact by:
* Leading by example with excellent customer service, time management and an aptitude for a variety of systems and software.
* Building strong relationships with our consultants and patients and demonstrating the Epworth values.
* Providing support to a team of staff and manager through the adoption of a can‐do attitude and role‐up‐your‐sleeves approach.
To be successful in this role...
You will be a quick learner; quick to think on your feet when faced with problems, a multi‐tasker, used to dealing with numerous tasks at any one time. Additionally, you will value teamwork, showing mutual respect and actively contributing to a collaborative environment.
You will have:
* Minimum 1 year of recent experience in a similar role (essential)
* Medicare and Health Fund rulings & billing interpretations (essential)
* Excellent communication skills both in person, written and on the telephone
* An empathetic, friendly and professional manner
* A sense of ownership and accountability regarding the work you undertake
* Ability to interact with a variety of stakeholders from a variety of diverse backgrounds
* Sound working knowledge of Genie & iPM (desirable)
Benefits:
* Epworth's enhanced Not for Profit status providing the opportunity to salary package up to $15,900 pre‐tax annually.
* The largest educational scholarship program of its kind in Australia.
* Reduced cost of health services for you and your family at Epworth.
We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature‐age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier‐free recruitment experience for everyone.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
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