About The Role
As a Back of House Supervisor, you support the Store Manager ensuring the store's success by managing inventory processes, preparing stock for the selling floor, handling deliveries, and reducing stock loss. You provide direction to the Back of House team, maintain high standards, and coach staff on company policies and procedures.
Key Responsibilities
* Provide direction to the Back of House team around daily priorities for stock to floor, delivery processing and replenishment activities
* Plan and manage stock deliveries
* Ensure maximum stock availability through effective management of replenishment systems and stock loss management activities
* Maintain Back of House standards in line with company expectations
* Optimize the back of house layout for easiest stock access and placement of bestselling brands, classes, and styles
* Provide feedback to team members to encourage, improve or enhance their performance.
Qualifications
* 1‐2 years of experience in a similar retail or related position
* Experience working in a Back of House or Warehouse environment is favourable, but not essential
* Team management or supervisory experience preferred
* Positive can‐do attitude
* Strong analytical and problem‐solving skills
* Proficiency in Microsoft Suite, Excel, Word, etc.
* Strong operational skills with a high level of attention to detail
* Thrives in a fast‐paced, ever‐changing environment
* Shares knowledge with the wider team to achieve common goals
* Enjoys challenges as opportunities for personal career development and learning new skills
Benefits
* Work in a dynamic business and engage with top sports fashion brands
* Training and development opportunities to start, evolve and shape your career
* Opportunities to progress across all areas of the business, including Retail, Support Office, and Distribution Centre
* Access to an attractive staff discount (extended to friends and family)
* Access to the Employee Assistance Program & Mental Health Champions
* One month paid parental leave for full‐time employees
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