About the team / Business unit
Titling Services delivers quality, timely and accurate information and services to customers and stakeholders, while registering and securing all land transactions in Western Australia within the State's Land Title Register for both private and State‐owned land. The business unit provides customer service across multiple channels and sites and supports the Registrar and Commissioner of Titles to meet their statutory obligations and maintain the accuracy and integrity of the Land Titles Register.
About the roles
Land Titles Officer – Level 4
This position provides efficient, quality and timely services in the delivery of complex matters relating to plan and title creation, survey and plan lodgement, examination and registration of interests. The Land Titles Officer liaises with all levels of stakeholders in providing guidance and information on a wide variety of complex transitions.
Senior Consultant – Level 5
This position is responsible for providing information and advice to key stakeholders on complex matters relating to plan auditing, title creation, and registration of interests. A key focus of the role includes developing staff expertise in relevant legislation, regulations, policies and procedures. This position provides high‐level technical advice and expertise across land registration systems in Western Australia, supporting accurate and compliant land transactions and the integrity of the Land Titles Register. The role focuses on mentoring and coaching others, contributing to capability uplift through education and training, and acting as an escalation point for complex or sensitive matters. It requires strong analytical and problem‐solving skills, high attention to detail, and the ability to communicate clearly and effectively with diverse internal and external audiences, underpinned by a strong understanding of relevant legislation, policies and procedures.
Role Requirements
Land Titles Officer
* Demonstrated ability and practical experience in interpreting and applying legislation.
* Proven high‐level attention to detail with a strong focus on accuracy and quality.
* Highly developed written and verbal communication skills, with the ability to convey complex information clearly and effectively to a range of stakeholders.
* Demonstrated experience delivering high‐quality customer service across multiple service channels in high‐volume, high‐pressure environments.
Senior Consultant
* High level knowledge and significant experience of land information, land development, and/or land registration systems in Western Australia, as well as relevant legislation, policies, and procedures.
* Demonstrated ability to communicate effectively in verbal and written form in a consultative capacity to wide ranging audiences.
* Demonstrated ability and previous experience providing leadership and guidance within a technical based environment, with the capacity to motivate and develop staff to ensure desired outcomes are achieved.
* Well‐developed analytical and problem‐solving skills with a proven ability to analyse and resolve issues and provide innovative solutions. High‐level attention to detail and a methodical approach is essential.
Eligibility to apply
To be eligible for appointment, applicants must have a valid working visa (for fixed‐term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).
Application instructions
If you don't want to miss out on this great opportunity, apply by:
* Clearly stating which role you are applying for.
* Submitting a comprehensive CV outlining your experience and key achievements relative to the position.
* A covering letter of no more than two pages addressing the key criteria as outlined under role requirements. Please use this as an opportunity to tell us about some situations you have experienced that demonstrate these key criteria and the values we are seeking.
Other important information
Vacancies may be offered on a permanent or fixed‐term basis for the next 12 months following finalisation of the selection process. If a similar vacancy in a similar location becomes available in this time, applicants deemed suitable may be considered.
The recommended applicant will be required to complete a pre‐employment screening process prior to appointment. This includes provision of a current National Police Certificate that is less than twelve months old, declaration of any previous discipline or misconduct findings or allegations, and the verification of claims made throughout the recruitment process. It is the responsibility of the applicant to incur all costs associated with obtaining a National Police Certificate.
Equal Employment Opportunity
Landgate is committed to increasing First Nations representation across Landgate and creating and maintaining an inclusive and diverse workplace in line with our Reconciliation Action Plan. This vacancy is open to all interested applicants however First Nations peoples are encouraged to apply and if deemed suitable, will be prioritised for appointment. We encourage Aboriginal and Torres Strait Islander peoples to contact Jobs and Skills WA on 13 64 64 for additional resources to support your application.
We also encourage people from all diversities to apply and are committed to increasing representation of First Nations people, youth, people with disability, people from the LGBTQIA+ community and people from culturally and linguistically diverse backgrounds.
Contact: Symone Latham, Manager Titling Services, 08 9273 98***, email ***email_hidden***.
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