Job Title: Part Time Customer Service & Sales Consultant (Maryborough)
Employment Type: Permanent
Closing Date: 25 June 2026 11:59pm
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Responsibilities
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Qualifications
* Great Communication Skills: Natural at connecting with people and making their day better.
* Solution-Oriented Approach: Think on your feet and tailor solutions for each customer.
* Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: Can‐do attitude, even during busy times.
* Customer-Facing Experience: Previous experience is a plus but not required.
Benefits
* Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning and Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Diverse and inclusive team where everyone's unique perspective is valued.
Equal Opportunity and Diversity
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
#J-18808-Ljbffr