Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, sweeping ocean and hinterland views, and vibrant dining destinations, this is a place where hospitality is alive, warm, and effortlessly refined.
Belong somewhere you can thrive. Here, you're part of a community that sees you, backs you, and invites your passion to shine. You'll be empowered to think ahead, personalise moments, and deliver service with intention - because our guests deserve nothing less. And so do you.
Job Description
A Career that lets your passion shine: As our Food & Beverage Supervisor, you will bring the Sofitel spirit to life across our beautifully curated event spaces. You'll orchestrate experiences that feel seamless, polished, and unmistakably Sofitel. You'll also play a key role supporting service excellence across our wider F&B portfolio, including buffet breakfast, all‐day à la carte dining, signature bar service, and relaxed poolside offerings.
Key Responsibilities
* Lead and inspire the Banquets team to deliver refined, memorable event experiences
* Oversee event execution from room setup and service flow to guest engagement and post‐event wrap‐up
* Collaborate closely with the Events and Culinary teams to ensure seamless coordination and elevated presentation
* Support and guide teams across other hotel outlets as required, maintaining consistency in luxury service standards
* Bring a sense of theatre, rhythm, and poise to every service environment
* Coach and mentor ambassadors to embody the Sofitel service culture: intuitive, graceful, emotionally intelligent
* Maintain impeccable presentation across venues, upholding brand standards with care
* Manage daily operational needs including stock, ordering, rosters, and event logistics
Qualifications
* Strong experience in Banquets or Restaurant operations, ideally within a luxury hotel environment
* Previous supervisory or leadership experience within an elevated venue
* A natural ability to lead by example, set the tone, and inspire a culture of refined service
* Confidence, warmth, and clarity in communication
* An eye for detail, a calm approach under pressure, and a genuine passion for luxury hospitality
* RSA certification and availability across early mornings, evenings, weekends, and holidays
Additional Information
* A chef prepared meal complimentary on every shift
* Laundered uniforms to have you looking and feeling your best
* A complimentary Sofitel night's stay each year, including breakfast, to celebrate your work anniversary
* Global discounts across Accor hotels, restaurants, and experiences
* An additional paid day off during your birthday month
* Personalised reward program curated to suit your lifestyle
* Discounted onsite parking, secure bike storage, and convenient access to public transport
* Walking distance to Broadbeach's best dining, shopping, and coastline
* Leaders who invest in your development, coaching, and long-term career
* A global brand setting standards for French luxury hospitality
Apply now and shape the future of your hospitality career with Sofitel.
Full Australian working rights are required for this position with the ability to work an average of 38 hours per week.
Our Commitment To Diversity & Inclusion
We're proud to be an inclusive employer that celebrates diversity in all forms. If you require adjustments during the recruitment process, we welcome you to let us know so we can support you.
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