Job Title: Infrastructure Services Manager
At our organization, we are seeking a highly skilled and experienced Infrastructure Services Manager to play a key role in ensuring the smooth operation of our infrastructure services. This is an exciting opportunity for someone who is passionate about delivering exceptional service and support to our customers.
Key Responsibilities:
* Coordinate and manage the day-to-day activities of the infrastructure team to ensure timely delivery of services.
* Provide technical leadership and guidance to the team to ensure they have the necessary skills and knowledge to perform their roles effectively.
* Develop and implement policies and procedures to ensure that infrastructure services are delivered efficiently and effectively.
* Identify and recommend opportunities for process improvements to enhance the efficiency and effectiveness of infrastructure services.
Requirements:
* A strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices.
* Proven experience in managing infrastructure services teams.
* Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders at all levels.
* Ability to work under pressure and manage multiple priorities simultaneously.
Benefits:
* A competitive salary package and benefits.
* Opportunities for professional development and growth.
* A dynamic and supportive work environment.