Sales | Sydney, Australia | Melbourne, Australia | Brisbane, Australia | Full-Time
The Service Collection business is one of Atlassian's fastest-growing growth engines globally — and APAC is at the front of that wave.
We are looking for a Manager, Solution Sales Executive — Service Collection to lead our South Asia SSE team, covering the Australia/New Zealand and South East Asia markets. You will manage a team of Solution Sales Executives working across both the Enterprise and Strategic segments, with a mandate to drive Service Collection growth.
This is a high-impact, builder-style role. You will partner closely with regional Account Executive leadership, Marketing, Channel, Customer Success, and Product to land the most strategic Service Collection deals in the region — while building a coaching culture, scaling proven plays across the team, and growing the next generation of Atlassian SSE talent.
You will report directly to the APAC Head of Service Collection and work as part of a tightly aligned APAC leadership team driving the Service Collection growth agenda.
Lead and grow a high-performing SSE team
Manage, coach, and develop a team of Solution Sales Executives across ANZ and SEA, covering Enterprise and Strategic accounts
Set clear pipeline generation, sales attainment, and skill development targets — and hold the team accountable to them
Build individual development plans, run regular 1:1s, and grow the next generation of senior Atlassian sellers
Drive a high-trust, franchising culture aligned to Atlassian values
Drive Service Collection revenue and pipeline growth
Own the Service Collection revenue and pipeline targets for the South Asia region
Partner with Enterprise and Strategic AE leadership to co-build territory plans, account strategies, and joint pursuit motions
Coach the team on multi-stakeholder enterprise selling — CIO, CTO, CFO, and line-of-business buying centres
Lead from the front on the most strategic deals, attending key customer meetings and executive briefings as required
Partner cross-functionally to remove growth blockers
Work closely with Marketing and SDR leadership to ensure healthy MQL volume and lead quality feeding the SSE team
Partner with Channel & Partnerships to scale GTM through key system integrators
Collaborate with Customer Success and Solutions Engineering on adoption, expansion, and renewal motions
Drive forecast accuracy and operational rigour
Own forecast accuracy for the South Asia Service Collection business
Run weekly forecast and deal inspection rhythms with the team
Translate pipeline data into a clear narrative for senior leadership — current call, risks, upside, and next actions
Required
15+ years of enterprise software / SaaS sales experience, with at least 2–3 years in a frontline sales leadership role, either managing a quota-carrying team or be the Account Director of billion-dollar grade enterprise.
Demonstrated track record of leading a sales or solution sales team to consistent over-attainment in a high-growth software business
Strong experience selling ITSM, ESM, ITOM, CSM categories
Deep experience operating in either ANZ or South East Asia at the Enterprise / Strategic segment, with the ability to working customers in multiple asian markets
Proven ability to build and coach specialist or solution sales talent — including hiring, ramping, and developing junior and senior sellers
Strong commercial instincts: pricing strategy, deal architecture, multi-year ELA construction, and forecast management
Experience working in a matrix sales environment — partnering tightly with Account Executive leadership, Channel, Marketing, Product, and Customer Success
Strong executive presence and communication skills — credible with CIOs, CTOs, CFOs, and internal senior leadership
Comfortable with data-led decision making (Tableau, Salesforce, dashboards) and forecast rigour
Willingness to travel up to 30% across South Asia
Preferred
Prior experience selling Atlassian Service Collection
Track record of executing competitor displacement motions against incumbent ITSM or CSM vendors
Experience with partner-led GTM in ANZ and SEA, including large SIs (Deloitte, Accenture, TCS, Infosys, Wipro, etc.)
Familiarity with Atlassian's broader portfolio (Jira, Confluence, Align, Focus, Loom, Rovo) and how Service Collection fits into the wider platform play
Multicultural leadership experience across ANZ + SEA — strong cultural fluency across diverse markets
Bachelor's degree or equivalent practical experience
What Will Set You Apart
You think like a builder, not an operator — you're excited by white space and a growing market more than running an established machine
You're a player-coach when needed — happy to roll up your sleeves on a strategic deal, then step back and let the team own it
You're outcomes-led, not activity-led — you care about pipeline that converts, not pipeline that looks good in a slide
You own the upstream constraints — you don't just diagnose marketing / SDR / capacity issues, you partner to fix them
You invest in your team's careers — your reports become the next generation of Atlassian leaders
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