We are seeking an independant, organised, enthusiastic and highly motivated receptionist, who has a drive to always achieve their best, to work as part of our team, in our modern, paper free clinic in Naremburn. Our receptionist will work closely with our four podiatrists and friendly admin team at other two clinics.
Skills and Abilities
* Eager to learn and grow with our clinic, onsite training will be provided
* Excellent team player
* Attention to detail
* Exceptional customer service skills
* Exceptional communication skills
* Excellent time management skills
* A drive to achieve the best outcome in all situations
* Previous customer service experience
Working Hours
* Monday, Tuesday, Thursday and Friday 8:00 am to 5:00 pm
* Wednesday 9:30 am to 7:00 pm
* Saturday: 8:00 am to 1:00 pm (once every four weeks)
Responsibilities
* Manage the day to day running of the reception area
* Answer telephones and online inquiries in a timely and informed manner
* Manage patient and podiatrist appointment schedules
* Look after patient data, sorting incoming correspondence, scan and file in computer system
* Process patient payments, invoices and receipts; manage "Enhanced Primary Care" referrals including checking patient's eligibility via HICAPS
* Sterilisation of medical instruments
* Cleaning and tidying the reception, kitchen areas and consulting rooms throughout the day
* Stock control
* Daily reconciliation
* Open/closing the clinic
Preferred Qualities
* High attention to detail, team mentality and a positive attitude
* A great team player
* Reliable, punctual and possess an excellent work ethic
* Previous experience with Medicare and HICAPS terminal transactions would be preferred
* Confidence with working on a Windows PC, proficient in Google Drive and emailing
* Good discretion and understanding of confidentiality
* Excellent telephone, writing and interpersonal skills
Previous experience in a medical or allied health reception role is preferred but not essential. Training to use our systems will be provided on the job.
Job Types: Part‐time, Casual, Permanent
Pay: $23.39 – $38.00 per hour
Work Location: In person
#J-18808-Ljbffr