Employment Type: Permanent
Closing Date: 1 July 2026
Location: GERALDTON
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey and by empowering customers, identifying the products and services they need to transform their telecommunications experience.
Responsibilities
* Help customers find the right products and services to suit their needs, ensuring a memorable Telstra experience.
* Stay current with the latest gadgets and services, offering informed guidance and solutions.
* Use consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.
* Collaborate closely with the team to create a welcoming environment that supports store goals.
Qualifications
* Excellent communication and interpersonal skills.
* Solution‐oriented mindset with the ability to tailor solutions on the fly.
* Strong sales drive and motivation to achieve and exceed targets.
* Passion for continuous learning and development within a dynamic environment.
* Resilience and positivity, especially during busy periods.
* Previous customer‐facing experience is a plus but not required.
Benefits
* Generous discounts: 30% off Telstra services and offers from over 240 partner brands.
* Leave options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the option to purchase up to 4 weeks additional leave.
* Training and career growth: access to more than 17,000 LinkedIn Learning programs and the Future Ready career development pathway.
* Flexible working hours with supportive approaches to parental leave.
* Recognition and rewards: monthly performance rewards and a range of recognition programs.
* Inclusive culture: a diverse team where unique perspectives are valued and respected.
EEO Statement
We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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