MAYDAY Recruitment is seeking an experienced Senior Claims Adjuster – Financial Lines to join a highly respected global insurer within their APAC claims team.
This is an exciting opportunity for a technically strong Financial Lines claims professional to manage a complex portfolio of Professional Indemnity claims, while also gaining exposure across D&O, Financial Institutions and Transaction Liability matters within a collaborative and market-leading environment.
You'll play a key role in driving claims strategy, managing complex and litigated matters, and partnering closely with underwriting, brokers and regional stakeholders to deliver high-quality commercial outcomes across the APAC region.
What's in it for you?
* Join a globally recognised specialist insurer
* Work across complex and high-profile Financial Lines claims
* Exposure to APAC regional claims, including Singapore
* Collaborative, high-performing and technically strong team
* Market-facing role with broker and stakeholder engagement
* Opportunity to influence claims strategy and governance
* Strong focus on professional development and technical growth
* Hybrid working environment
Main responsibilities include:
* Manage a portfolio of Financial Lines claims end-to-end, with a primary focus on Professional Indemnity claims
* Handle complex, litigated and high-value matters across PI, D&O, Financial Institutions and Transaction Liability
* Develop and execute claims strategies, including liability assessment, reserving and resolution pathways
* Ensure accurate and timely reserving aligned with internal governance and reporting requirements
* Provide technical guidance and support on complex claims matters across the APAC region
* Act as a referral point for technically complex claims and coverage matters
* Manage Delegated Claims Authorities (DCAs), TPAs and external legal/service providers
* Conduct claims reviews and audits to ensure compliance, governance and service excellence
* Partner closely with underwriting teams to provide insights on claims trends, policy wording and emerging risks
* Build and maintain strong relationships with brokers, insureds and legal representatives
* Support continuous improvement initiatives across claims operations and governance
The ideal candidate:
* Significant experience managing Financial Lines claims, with strong expertise in Professional Indemnity
* Exposure across D&O, Financial Institutions and/or Transaction Liability claims highly regarded
* Strong technical claims capability across complex and litigated matters
* Experience managing or overseeing DCAs, TPAs and external service providers
* Strong understanding of Financial Lines policy wordings and coverage interpretation
* Knowledge of the Australian regulatory and claims environment
* Ability to operate as a senior technical specialist and trusted stakeholder advisor
* Strong communication, negotiation and relationship management skills
* Commercially minded with the ability to balance customer outcomes and financial discipline
* Experience within a Lloyd's or delegated authority environment highly regarded
If this sounds like the ideal next step in your Financial Lines claims career, apply today.
Any questions, please reach out to niamh@Maydayrecruitment.com
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