Job Title: Cafe Manager
We are seeking a highly skilled and experienced Cafe Manager to join our team. As a Cafe Manager, you will be responsible for the day-to-day operations of our cafe, ensuring high standards in food and beverage service, staff presentation, and customer experience.
Responsibilities:
* Oversee the daily operations of the cafe, including managing staff, inventory, and cash handling.
* Foster a welcoming environment with excellent customer service and maintain professional relationships with customers and suppliers.
* Lead, train, and support a collaborative team, delivering clear direction and ongoing coaching to ensure compliance with policies and performance standards.
* Uphold rigorous standards in workplace health and safety, food safety, and hygiene practices, ensuring all operations comply with relevant regulations.
Requirements:
* Proven experience in hospitality or service industry management, with a strong focus on customer service and financial management.
* Tertiary qualifications in hospitality, business, or equivalent operational management experience in a medium-sized organization.
* Strong leadership and people management skills, with demonstrated ability to lead, develop, and coordinate a team effectively.
* Sound commercial and operational acumen, including skills in planning, business operations, and financial performance.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.