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Schn - westmead main information desk receptionist

Sydney
Sydney Children's Hospitals Network
Receptionist
Posted: 5 June
Offer description

Employment Type: Temporary Part Time until 30 June 2027

Position Classification: Admin Off Lvl 2

Remuneration: 66608.03 - 68817.27 full time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)

Hours Per Week: 24

Requisition ID: REQ667984

Location: Westmead

Applications Close: Midnight on 12 June 2026

Seeking a part time receptionist to join our Patient Administration team. You will provide a wide range of services at our main information desk on Sundays 0830 - 1700, Mondays and Tuesdays 1100 - 1930.

What You'll Be Doing

The Main Information Desk Receptionist will deliver efficient and friendly information services to patients, families, general public and staff. Responsibilities include assisting wards with remote relief cover in patient management updates, admissions, transfers, and discharges; collaborating with the Patient Management Administration team for data reconciliation; using system-based applications such as PayWay Virtual Terminal to collect and manage customer payments; and distributing meal tickets for overseas patients and families.

Additional Benefits (for eligible employees)

1. Flexible work opportunities
2. Salary packaging and meal entertainment benefits
3. Accrued days off (ADOs)
4. Fitness passport
5. Employee Assistance Program (EAP)

Key Qualifications and Skills

6. High standard of verbal and written interpersonal and communication skills.
7. Customer service skills with a desire to provide high standard service and assist others.
8. Strong organisational skills.
9. Ability to work as part of a team.
10. Proficiency with Microsoft Office Suites and Patient Management system.
11. Ability to work flexible hours to meet the operational demands of the Hospital.

Legal and Safety Requirements

Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered if no suitable Australian citizen or permanent resident is identified.

NSW Health vaccination and screening requirements must be met prior to commencement.

This position requires a Working with Children Check (WWCC) issued by the Office of the Children's Guardian.

Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.

An Eligibility List may be created for future temporary full or part time vacancies.

Equal Opportunity

SCHN is an Equal Opportunity Employer that values diversity and encourages Aboriginal and Torres Strait Islander people to apply. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up, or contact the SCHN's Aboriginal Workforce Consultant at SCHN-EA-AboriginalHealthDirectorate@health.nsw.gov.au.

Child Safe Standards

SGHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health's commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported and included in their care. All staff are expected to prioritize the safety, welfare and well-being of children and young people, actively working to protect them from harm and abuse.

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