About the Team
Operational Policy and Knowledge Management develops and provides advice on policy, guidance and tools that drives how we work, and explains how to apply broad policy within all operational environments. The RSP Group also contributes to the development and implementation of regulatory and aged care program reform.
About the Role
The successful candidate will lead a small team working with internal and external stakeholders to design, refine and implement high-quality internal policy, knowledge resources and procedures that support best-practice regulation.
The key duties of the position include:
* Provide clear and supportive team and peer leadership and direction on a program of related activities.
* Lead and / or provide advice on the development, implementation and evaluation of related operational priorities, resources and policies, including supporting the development and delivery of related training and communications.
* Develop and manage key strategic relationships with internal and external stakeholders promoting the Commission’s business objectives.
* Identify, escalate and manage risks associated with new or revised policy and / or knowledge resources, including capacity and capability gaps.
Eligibility
Demonstrated ability to:
* Plan and lead individual and team priorities, manage deadlines, continuously improve processes, and work effectively under pressure
* manage team resourcing, build team member capability, and work effectively in a dynamic leadership peer group.
* effectively manage interpersonal relationships and communicate with influence with internal and external stakeholders from a range of backgrounds and cultures.
* research, interpret, analyse and apply legislation, policy, business requirements and guidance materials, preferably in a social policy or regulatory context.
* develop, monitor, evaluate and improve operational policy and knowledge resources including the application of plain language.
Demonstrated experience leading or being a key participant in a large and/or complex organisational change.
Notes
* Salary offered will be between $141,487- $167,513 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
* Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit https://www.apsc.gov.au/citizenship-aps
* Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
* Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600 words, including what strengths you would bring to the role.
Candidates are to provide:
1) cover letter demonstrating the key capabilities relative to the key accountabilities of the role (maximum 2 pages) and
2) current resume (maximum 2 pages)
Please complete the application and submit by 28 July 2025 and 11:30 PM AEST.
Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to Narelle Cameron by emailing narelle.cameron@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
Further information:
For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au
For more information on the Australian Public Service, please visit https://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.factsheet-4 and https://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.
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