We are seeking a highly motivated Sales & Customer Service Officer to join our team in Darwin on a casual basis. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and driving sales growth.
Job Description
This role involves greeting customers and assisting them in renting vehicles based on their preferences and needs. You will be responsible for processing rental agreements accurately and efficiently, addressing customer inquiries and concerns promptly and professionally, and inspecting vehicles before and after rental periods.
In addition to these key responsibilities, you will also be required to achieve or exceed sales targets, maintain knowledge of current promotions and services, and build strong relationships with customers to encourage repeat business and referrals.
Required Skills and Qualifications
* Previous experience in sales, customer service or retail
* Car rental experience is highly desirable
* Strong communication skills and ability to interact with customers
* Computer literacy skills required
* Ability to work efficiently in a fast-paced environment
Benefits
* A competitive hourly rate + casual loading
* Generous incentive scheme
* Ongoing training and development
* Access to same-day pay
* Employee referral program
About Us
At Europcar Mobility Group, we are committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. We offer a wide range of car and van rental services, relying on a fleet of over 300,000 vehicles equipped with the latest engines, including electric vehicles.