Senior Claims Advisor – Financial Lines Claims
Location: Melbourne, Australia. This hybrid role requires working at least three days a week in the office.
Role Overview
Manage Professional Indemnity claims for clients in the construction and built environment sectors, including surveyors, building certifiers, architects and other construction professionals. Provide trusted advice, support effective claim resolution and collaborate with clients, brokers, legal partners and technical experts.
Responsibilities
* Manage Professional Indemnity claims from notification through to resolution, providing practical advice and support throughout the claims process.
* Assess claim information, technical reports and supporting documentation to identify key issues and develop effective resolution strategies.
* Work closely with clients, brokers, legal teams and industry specialists to progress claims efficiently and in line with relevant standards and regulatory requirements.
* Share subject matter expertise through client and industry engagement, including presentations at relevant seminars and events.
* Keep up to date with developments in regulation, industry practice and emerging risks affecting Professional Indemnity claims in the construction and built environment sectors.
Qualifications
* Demonstrated experience managing Professional Indemnity claims, ideally involving surveyors, building certifiers, architects or other construction-related professions.
* Ability to interpret technical reports, claim documentation and construction-related information relevant to claim assessment and resolution.
* Well-developed communication and stakeholder management skills, with the ability to manage complex matters and build trusted working relationships.
* A law degree, or equivalent relevant experience, with admission to legal practice welcomed where applicable.
Desired Qualifications / Stand Out
* Experience working directly with surveyors, building certifiers, architects or other construction professionals on Professional Indemnity claims.
* Knowledge of construction law, building codes and certification processes.
* Analytical approach to claim management, including identifying risks, issues and opportunities to support improved outcomes.
Why join our team
* Career growth through professional development opportunities, engaging work and supportive leadership.
* Vibrant, inclusive culture that fosters collaboration, innovation and impact for clients, colleagues and communities.
* Competitive benefits and rewards that enhance well-being.
Legal and Diversity Statement
Marsh is committed to creating a diverse, inclusive and flexible work environment. Applicants must have appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing employment.
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