About the role
MyClinic Group is seeking a friendly and experienced Medical Receptionist to join our team on a casual basis in our Bacchus Marsh clinic. As a Medical Receptionist, you will play a vital role in ensuring the smooth day-to-day operations of our clinic and providing exceptional customer service to our patients.
What you'll be doing
- Greeting patients and visitors in a warm and welcoming manner
- Handling enquiries and booking appointments over the phone and in person
- Accurately processing patient billings, ensuring patient details are up to date, and managing appointments for GP's and Allied Health team.
- Assisting with general administrative duties, including data entry, filing, and ordering supplies
- Providing support to the clinical team as required
- Maintaining a high level of confidentiality and professionalism at all times
What we're looking for
- Previous experience in a medical reception or customer service role
- A minimum of at least 2 years of medical reception experience is required
- Strong interpersonal and communication skills, with the ability to engage with patients of all ages and backgrounds
- Excellent organisational skills and attention to detail
- Proficiency in using medical software and standard office equipment
- Proficiency in Best Practice medical software is essential
- A positive, friendly, and customer-focused attitude
- The ability to work effectively in a team environment and under pressure
- Australian work rights are required for this position
What we offer
At MyClinic Group, we are committed to providing a supportive and inclusive work environment. We offer a range of benefits, including competitive remuneration, flexible working arrangements, and ongoing training and development opportunities.
About us
With a focus on quality, compassionate care, we are dedicated to improving the health and well-being of the communities we serve. Our team of qualified and experienced healthcare professionals work together to deliver a comprehensive range of medical services to our patients.
If you are passionate about providing exceptional customer service and want to be a part of a dynamic and growing healthcare organisation, we encourage you to apply for this exciting chance. Apply now to join the MyClinic Group team.