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Front of house/back of house/shift supervisors

Gold Coast
RGIT Australia
Posted: 5 June
Offer description

Front of House / Back of House / Shift Supervisors

We're opening something fresh by the beach... and we want you on the team!

South Bank Classic Fish & Chips is launching its first store this July, bringing a classic Aussie fish & chip shop to life with a modern twist – combining fast, high-quality takeaway with relaxed dine-in service.

Located right by the beach, this is your opportunity to join from day one and help shape the culture, the team, and the customer experience from the ground up.

Whether you love working with customers, thrive in the kitchen, or are ready to take the next step into leadership, we're looking for passionate people to be part of this exciting new venture.

Front of House & Back of House Team Members & Shift Supervisors

Flexible hours | Trading Hours: 11am – 8pm

Who we're looking for:

Front of House Team Members

* Love providing friendly, fast and welcoming customer service
* Confident taking orders, using POS systems, and handling transactions
* Enjoy working in a team and keeping things clean, organised and running smoothly
* Can handle busy service periods with a positive attitude
* Take pride in presentation and delivering a great customer experience
* Previous customer service or hospitality experience (preferred but not essential)
* RSA (Responsible Service of Alcohol) certificate, or willingness to obtain

Back of House Team Members

* Experience in kitchen prep, cooking, or fast-paced hospitality environments (preferred)
* Able to prepare and cook food efficiently while maintaining consistency and quality
* Understand the importance of food safety, cleanliness, and organised workspaces
* Are reliable team players who take pride in their work
* Step into a leadership role and help run the store day-to-day.
* Lead and support the team during shifts to deliver fast, friendly service
* Oversee opening, service, and closing to keep operations running smoothly
* Delegate tasks and step in across FOH and BOH during busy periods
* Handle customer feedback and resolve issues, escalating where needed
* Assist with stock control, cash handling, and shift reconciliations
* Maintain food safety, cleanliness, and WHS standards
* Previous hospitality experience essential; supervisory experience preferred, along with Food Safety and RSA (or willingness to obtain)
* Be part of a brand-new store opening from day one
* Work in a fun, fast-paced beachside environment
* Join a supportive team backed by an experienced iconic Aussie brand
* Opportunity to grow with the business as we expand
* Help build the culture, standards, and customer experience from the ground up

What makes this different?

At South Bank Classic Fish & Chips, we're all about keeping it simple and doing it well – great food, great service, and a great team environment.

You won't just be stepping into a role - you'll be helping build something new.

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