Housing Operations Manager
Department: HS Northern, Department of Communities and Justice. Location: Lismore, NSW, Australia. Employment type: Full-time. Salary: Clerk Grade 11/12 $149,739 to $173,174 plus superannuation and leave loading.
Role overview
Join Homes NSW in a leadership role where you'll manage complex projects, lead a high-performing team and build strong stakeholder relationships to deliver strategic housing outcomes. This role manages the District's operational business performance function, including financial, human resources, IT, and project activities, to enable high quality service delivery by the district in support of stronger, more sustainable, and inclusive communities.
What you'll do
* Lead the delivery of complex projects and business priorities, while managing resources, budgets, staffing and operational activities to achieve strategic objectives.
* Provide leadership and operational direction, develop evidence‐based advice for senior executives, and build productive relationships with internal teams, districts, clusters, community stakeholders and non‐government partners.
* Coach and develop staff, support sound financial and business planning, and help create an accountable, outcome‐focused culture that responds to complex and sensitive issues with professionalism and care.
* Work with committed teams across Homes NSW in a collaborative, fast‐paced environment focused on improving housing outcomes, strengthening partnerships and delivering better services for the people and communities we support.
What we're looking for
* Proven experience leading teams, managing operations or projects, and delivering outcomes in complex service, program or policy environments.
* Strong communication and stakeholder engagement skills, with the ability to provide clear advice and build trusted relationships across government and community partners.
* Demonstrated capability in planning, resource management and financial oversight, with a focus on continuous improvement and accountability.
* Relevant tertiary qualifications or equivalent experience, with a commitment to professional development and high‐quality public service delivery.
What We Offer
* A challenging and rewarding career.
* Flexible, autonomous work environment.
* Competitive pay and conditions.
* Training and development opportunities to build and maintain capabilities.
* Health & Wellbeing and Employee Assistance Programs.
Inclusion and diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
Applications close 3rd June 2026 at 11:59pm AEST.
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