About the role
Joining Bunnings as a Trade Specialist, you'll bring your knowledge, passion and enthusiasm to provide the best experience to our trade customers. You'll have the chance to develop skills in relationship building, high‐volume inventory management and logistics, while playing a crucial role in contributing to your warehouse's commercial growth. You'll handle a diverse client portfolio, including residential builders, carpenters, plumbers, electricians, and more. This is a Part‐Time role and the flexibility to work morning, day and afternoon shifts between Monday‐Friday is required so that we can provide the best experience to our customers.
What's involved
* Provide our customers with the best experience, with a focus on trade products.
* Be responsible for our customer management and quoting systems.
* Generate future sales leads and maintain relationships within your local area and local organisations.
* Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way.
Who we're looking for
* Passionate about customer service and driven to advance your career.
* Possesses an interest in trade products and an understanding of how to drive sales within a retail environment.
* Experience in the industry is always a plus, however we will make the most of your transferable skills and give you the tools you'll need to succeed.
* Previous experience in a customer service and administrative based role is desirable.
* Good computer literacy and the ability to learn new systems including emails, quoting and CRMs.
* Detail oriented with a professional approach.
* Confidence to reach out to, connect with, and communicate with customers.
* Genuine interest in trade products and an eagerness to learn more about products and services.
* Act with integrity, be safe and do your best.
Compensation & Working Hours
Pay rate: $30.74 per hour (adult rate for 18 years of age and above). Flexible morning, day, and afternoon shifts are available Monday‐Friday.
Benefits
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks.
* Access to over 100 exclusive team member benefits across health, shopping, travel & stay, wealth, work and leave.
* 12 weeks paid parental leave, regardless of gender.
* Annual festive gifts.
* Discounted food and drinks at Bunnings Cafe.
* Travelling store team member opportunities.
EEO Statement
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.
Background Checks
If you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks.
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