Head of Technology - Modern Workplace
Are you a champion for end user experience, motivated by delivering exceptional service outcomes to enable others to be more effective in their daily lives? Are you a forward thinker, able to identify opportunities to leverage new and emerging technologies with a strong commercial lens? Healthscope is seeking an experienced Head of Technology - Modern Workplace to lead a team to deliver a highly functional, seamless and secure workplace technology experience for staff, clinicians, contractors and other end users across our national network of private hospitals.
Location – Melbourne (St Kilda Rd).
Responsibilities
* Own the Modern Workplace strategy and roadmap, balancing patient‐care realities with modern productivity and security outcomes.
* Lead the EUC and Voice Communications product and service lifecycle from ideation to delivery, operation and continuous improvement.
* Govern delivery across internal teams, vendors and key stakeholders to ensure services are designed optimally and run efficiently.
* Review key metrics and drive measurable improvements in user experience, productivity and adoption across productivity, collaboration and mobility services.
* Partner with Architects, Security, Applications and IT leaders to enable reliable access to clinical and corporate applications when and where needed.
* Manage security, risk, standards and controls across the portfolio; ensure issues are identified, documented and pro‐actively mitigated.
* Provide coaching, mentorship and capability uplift across a high‐performing, multi‐disciplinary team including field services and remote workers.
* Maintain strong commercial and financial focus: optimise device and licence spend, vendor performance, and total cost of ownership.
Role Dimensions
* Technology Scope: End User Compute solutions (desktop, laptop, mobiles, printers, AV systems), productivity tools (M365/Teams/CoPilot, Confluence/Jira), device & asset management platforms (InTune), telephony/PABX & messaging, mobility, secure access & identity (EntraID/AD).
* Team: Lead ~35 FTE (permanent, offshore and contractors) across product and technical disciplines.
* Commercial Accountability: Forecast and optimise annual support/maintenance, user licences, and manage capital project spend in technology uplift projects across devices, software and services.
About You
Tertiary qualified, with proven leadership experience in a customer‐centric, collaborative and technology‐neutral style. Strong communication and problem‐solving skills. Hands‐on technical knowledge across the modern workplace ecosystem, including Microsoft 365, Teams, collaboration and enterprise device environments. Commercially astute, experienced setting and managing capex & opex budgets, operating within multi‐supplier ecosystems, and confidently influencing stakeholders to design pragmatic solutions.
Culture & Benefits
At Healthscope we focus on enabling exceptional patient care through customer focus, collaboration, innovation and delivery excellence. Benefits include flexibility to work across one or multiple hospitals, discounted health insurance, and continuous professional development, education & support.
Apply
Apply today and come and be the difference in our patients' lives.
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