Intake Administration Officer - Level 3 - Aged Care Assessment Service
Requisition ID: REQ660050
Employment Type: Permanent Full Time
Position Classification: Administration Officer – Level 3
Remuneration: $71,072.43 – $73,287.41 per annum (+ super + 17.5% leave loading)
Location: Wagga Wagga District Office
Applications Close:15 June 2026
Are you a highly organised administrator who thrives in a fast-paced, service-focused environment?
About Us
Be part of a passionate organisation delivering exceptional care to over 240,000 people across regional NSW. Spanning 125,000+ km2, Murrumbidgee Local Health District (MLHD) is the region's largest employer, with 5,000+ staff across 33 hospitals, 12 community health centres, and a range of specialist and mental health services.
About the opportunity
Murrumbidgee Local Health District (MLHD) Aged Care Assessment Service is seeking a motivated and detail-oriented Intake Administration Officer to support the delivery of essential assessment services across the district.
In this role, you will provide high-level administrative and clerical support to ensure the efficient coordination of referrals, scheduling and service delivery within a multidisciplinary team environment. Your work will play a key role in connecting clients with the care and services they need.
Your key responsibilities and qualifications
* Prioritising and allocating referrals via My Aged Care in line with KPIs and service requirements
* Coordinating and scheduling assessments, including logistical arrangements for assessors
* Liaising with clients, service providers and residential aged care facilities
* Maintaining accurate records, data entry and updating electronic medical records
* Responding to enquiries via phone and email in a timely and professional manner
* Providing administrative support to the Aged Care Assessment Service team
* Proven administrative experience, ideally within health or aged care settings
* Strong communication skills with the ability to engage with a diverse range of stakeholders
* High level of computer literacy, including accurate data entry and MS Office skills
* Ability to prioritise workload, meet deadlines and work within KPI-driven environments
* Capacity to work both independently and collaboratively within a multidisciplinary team
* Strong attention to detail and organisational skills
What MLHD offers
* Make an impact: Support the delivery of vital aged care services that improve outcomes for our communities
* Attractive Remuneration: Competitive salary package with super and leave loading
* Salary Packaging: Up to $20,600 per annum tax-free for living expenses, plus novated leasing options
* Professional Growth: Opportunities to develop your skills within a supportive team environment
* Health and Wellbeing: Access to EAP, wellness programs and a supportive workplace culture
MLHD welcomes applications from people of all backgrounds and is committed to building a workforce that reflects the communities we serve.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and the LGBTIQ+ community.
If you identify as Aboriginal or Torres Strait Islander, you can access recruitment application support through the Stepping Up initiative.
NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
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