Hindmarsh Bowden Health Group (HBHG) is looking for an enthusiastic permanent full time receptionist 5 days a week, to join our busy team.
Our company has 2 clinics, Hindmarsh Bowden Health (7 days a week, including after hours) and Fitzroy Medical Clinic (5 days a week).
The successful applicant must have proven interpersonal skills, organizational skills, excellent customer service skills, a high level of computer skills and the ability to work under pressure in a challenging and changing environment.
**Duties and Responsibilities**:
- First point of contact for the business providing timely, professional, friendly and empathetic customer service both in person and over the telephone
- Ensure patients' needs, in terms of immediate and on-going care, are met before and after consultation
- Accurately process patient payments via cash, eftpos and direct bill transactions
- Communicate effectively with patients, doctors, practice nurses, management and other support staff at all times
**Essential Criteria**:
- Demonstrate organizational and administrative skills
- Excellent written and verbal communication skills
- Ability to communicate comfortably and effectively with the diverse community serviced by our clinics
- Exceptional telephone manner
- Ability to accurate record and transfer messages
- High level of computer skills and experience with Best Practice Software is desirable
- Ability to multi-task and work under pressure
- Evidence of your COVID-19 vaccination ( 2 doses )
- Current Police Clearance.
Medical reception working in a general practice essential. Uniform provided.
Should you have any enquiries regarding this position please do not hesitate to contact Andrea Burfoot 8417 7700.
**Salary**: From $24.00 per hour
**Benefits**:
- Maternity leave
- Parental leave
- Professional development assistance
Schedule:
- Rotating roster
Supplemental pay types:
- Overtime pay
COVID-19 considerations:
All staff and patients are required to wear a mask, use hand sanitizer and perform rapid antigen test if they have symptoms of COVID-19.
Ability to commute/relocate:
- HINDMARSH, SA 5007: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: One location