Preferable.ai is seeking a Desk Side Support / Field Technician for a full-time contract in Sydney, NSW. The role involves providing excellent technical support for various devices including desktops, laptops, and printers within an onsite environment.
This technician will troubleshoot and resolve issues, assist with setup and deployment of technology, and maintain a high level of customer service. Ideal candidates should have 2-5 years of experience in technical support. A commitment to following ITIL processes and documentation is also key.
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