We are an independently owned hospitality group operating iconic venues across the Fremantle area, including the Federal Boutique Hotel, South Beach Hotel, 8 Knots and Bicton Taverns.
We are seeking an organised, enthusiastic and customer focused Functions & Bookings Co‐Ordinator to join our growing team based at the Federal Hotel.
This is a great opportunity for someone who enjoys hospitality, events, customer service and administration, and who thrives in a dynamic environment.
Working closely with the Operations Manager, Venue Managers, Head Chefs and our marketing team, you will co‐ordinate functions and venue bookings across the group, ensuring every customer experience is professionally managed from enquiry through to event delivery.
About the Role
* Managing function and booking enquiries via phone and email
* Coordinating events from enquiry through to confirmation and delivery
* Conducting venue tours and client meetings
* Preparing function packages, running sheets and invoices
* Liaising with clients regarding menus, budgets and event requirements
* Working closely with venue operations teams to ensure smooth event execution
* Promoting functions and events through social media and marketing initiatives
* Maintaining booking systems including Function Tracker, Nowbookit and calendars
* Converting enquiries into confirmed bookings through exceptional customer service
* Assisting with the continuous growth of functions and events across the group
About You
* Previous experience in hospitality, functions, events or bookings coordination
* Strong administration and organisational skills
* Excellent communication and interpersonal skills
* A high level of professionalism and attention to detail
* The ability to multitask and work calmly under pressure
* A proactive and positive attitude
* Experience with hospitality booking systems
Why Join Us?
* Work across some of Fremantle's most recognised hospitality venues
* Supportive leadership team and positive team culture
* Opportunity to grow and develop within an expanding hospitality group
* Diverse and exciting range of functions and events
* Immediate start available for the right candidate
If this sounds like the opportunity you have been looking for, please apply.
Please note, only successful candidates will be contacted.
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