About Us
Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. Joining us is a chance to make your mark, working with a team that is united in pushing the boundaries of imagination and excellence. We currently employ more than 3000 people across 14 sites in Australia and 3 international locations.
The opportunity
As an experienced Field Service Representative, you will perform the role of Wakulda Service Technician. You will provide maintenance services and support to the Boeing Defence Australia Wakulda Program located at Defence Precinct Edinburgh, South Australia. The Wakulda System is a world‑leading Air Defence C2 System – a network‑centric ground‑based air surveillance and control platform that supports C4ISR capabilities. This is a heavily IT‑based system requiring a combination of system administration and field service representative skills. Boeing will deliver spiral upgrades over the next five years in a fast‑paced, agile and responsive development and sustainment environment while maximizing mission availability for the Australian Defence Force.
Responsibilities
* Provide operational maintenance support to the Australian Defence Force.
* Triage, investigate and manage the resolution of incidents and service requests.
* Act as liaison between customer, stakeholders and other agencies to resolve incidents.
* Communicate technical information, including importance, context and priority.
* Manage relationships between Boeing and the end user.
* Develop maintenance solutions to meet capability requirements.
* Integrate, deploy and test system updates.
Experience / Qualifications
* Minimum 3 years' experience in a field service representative or IT systems administration role.
* Demonstrated experience in supporting and administering Microsoft infrastructure.
* Demonstrated experience in supporting and administering networking infrastructure.
* Defence knowledge.
* Strong work ethic and sense of urgency for completing work to agreed schedules.
* Ability to resolve complex problems that require ingenuity and innovation.
* Excellent written and oral communication skills.
* Ability to work effectively independently and within a group environment across all organisational levels.
* Meet the United States Government's nationality requirements for ITAR clearance.
* Experience integrating communications and electronic support products in a defence environment (desirable).
* Experience within defence or complex engineering project environments (desirable).
* Applicants must be Australian citizens to meet defence security requirements.
* Minimum NV1 Defence Security Clearance.
Culture
Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.
Boeing is an Equal Opportunity Employer with a focus on community and encourages movement within the organisation.
Our aim is to nurture our existing employees and help them reach their full potential and be part of an organisation that promotes a safe workplace environment.
Benefits
* Formal reward and recognition programs and employee awards.
* Professional development with a range of formal and informal training, and assistance for further education.
* Competitive salary packaging options and an Employee Incentive Program that includes a bonus scheme and corporate discounts.
* Career opportunities extending internationally as part of a global company.
Equal Opportunity Employer
We are an equal‑opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including, but not limited to, race, colour, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include, but are not limited to, conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Seniority level
Not applicable.
Employment type
Full‑time.
Job function
Other.
Industries
Airlines and Aviation, Aviation and Aerospace Component Manufacturing, Defence and Space Manufacturing.
#J-18808-Ljbffr