Field Service Engineer
Work with world-leading technology business at the forefront of innovation. Role based in Hobart, TAS. Access to thousands of learning courses to upskill on Percipio.
Our team feel Leidos is a great place to work.
Do Work That Matters
Leidos Security Enterprise Solutions is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide.
Your New Role and Responsibilities
We are seeking a Field Service Engineer based in Tasmania to support our latest screening technologies across Tasmania. Working closely with established Field Service Engineers based in Hobart & Launceston, this role involves servicing customer sites across the state.
Key Responsibilities Include
Perform preventive maintenance, upgrades and repairs at customer sites.
Manage customer relationships and provide support both in person and via phone.
Complete service, expense and weekly time reports.
Respond to customer issues and see them through to resolution.
Contribute to the team's focus on improving service delivery performance.
Participate in ongoing training to up-skill and enhance product knowledge.
What You'll Bring to Make an Impact
Experience servicing electronic and mechanical equipment.
A good understanding of computers and Windows operating systems (automation programming and/or Linux OS experience desirable).
A current driver's licence and ability to travel across Tasmania, including at short notice as part of the on-call roster.
Strong customer service and communication skills.
Familiarity with containerisation technologies, particularly Kubernetes, will be highly regarded.
This position requires the successful applicant to be an Australian Citizen and able to hold and maintain an Aviation Security Identification Card (ASIC).
Diverse Team Members, Shared Values and a Common Purpose
Leidos is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities, and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and to support and celebrate our diverse community.
Next Steps
To apply for this role, follow the links or apply via our Careers page.
Recruitment process: 1 to 2 interviews (depending on seniority of role) & background checks.
We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
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