About the role
Gold Coast Private Hospital is seeking an enthusiastic Health Information Services Officer to join our Health Information Services team. This is a part-time opportunity with flexible hours Monday to Friday (no weekends or nights). Shift times are between 7am-3pm or 9am-5pm.
Reporting to the Health Information Services Manager, the Health Information Services Officer is responsible for the day-to-day functionality of the Health Information Services department.
About us
Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 339-bed facility located in the heart of the Gold Coast Precinct in Southport. We offer a wide range of specialties including 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT, General Surgery, Obstetrics, Cardiac Care, and Oncology. Gold Coast Private Hospital is committed to continual growth and professional career pathways in healthcare.
Responsibilities
* Compiling medical records of discharged patients, ensuring all forms are in the correct order
* Retrieval of medical records from off-site storage and collections from wards
* Sorting and filing of medical records in main file in terminal digit filing order
* Culling of medical records to be moved to offsite storage facility
* Management of incoming telephone calls
* Sorting and filing of incoming correspondence, reports and results
* Provision of health information to internal and external clients according to Healthscope's Release of Information policy
Selection Criteria
* Well-developed oral and written communication skills
* Ability to work autonomously and within a team in a fast-paced environment
* Demonstrated experience in Microsoft Office applications (Word, Excel and Outlook)
* Experience in a healthcare setting or record-keeping environment
* Previous experience in Health Information Services
* Experience with WebPAS Patient Administration System
* Understanding of patient privacy and confidentiality principles
* Knowledge of medical terminology
About working for Gold Coast Private Hospital
Gold Coast Private Hospital is owned and operated by Healthscope, a private hospital operator and healthcare provider. When you join Healthscope you become part of our Community of Care. In the second half of 2026, Gold Coast Private Hospital is transitioning ownership to Mater and is committed to ensuring a seamless transition for our people and our patients. Mater is Queensland's largest for-purpose private healthcare group with more than 120 years of compassionate care. Mater's network includes hospitals, health centres, related businesses, a nationally accredited education provider, a world-class medical research institute, and philanthropic support. Mater and Healthscope are working together to improve community health.
* Flexibility to work across one or multiple hospitals across our network
* Discounted health insurance (permanent employees)
* Continuous professional development, education & support provided to encourage growth
* Maxxia reward Program
* Salary Sacrifice and novated lease options
* EAP Services
Upon transitioning to Mater, employees will be able to access benefits including Salary Packaging of up to $15,900 per year, volunteering and social impact opportunities, and access to staff Mercy Fund and Education Fund.
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
To Apply
Please click on the 'Apply' button to access our online application form. For any questions, please reach out to
More Information
Applicants will be required to provide a current National Police check, Working with Children Clearance (WWCC where applicable), and evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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