Job Overview
The Client Services Officer plays a crucial role in the smooth operation of our Wellness Facility.
* Coordinate schedules and manage bookings for Allied Health professionals to ensure seamless appointment flow.
* Maintain accurate client records, streamline communication, handle billing, and daily reconciliations with precision to minimize errors.
* Deliver exceptional customer service, fostering positive relationships with every client.
This is a welcoming opportunity to be part of a dynamic team creating a warm and professional environment for all clients, visitors, and contractors.
About the Opportunity
The successful candidate will be responsible for coordinating schedules and managing bookings across the Allied Health team, ensuring efficient appointment scheduling.
* Key Responsibilities:
* Manage client records, optimize communication, and process billing and reconciliations accurately.
* Foster strong relationships with clients through excellent customer service and support.
* Collaborate with the team to maintain a high level of professionalism and create a welcoming atmosphere.
Benefits of this Role: As a valued member of our team, you will have the opportunity to develop your skills, work in a dynamic environment, and make a meaningful contribution to the success of our facility.
Requirements: To succeed in this role, you will need strong organizational skills, attention to detail, excellent communication skills, and the ability to work collaboratively as part of a team.