Summary
As a Business Analysis Consultant, you won't just document requirements, you'll help shape meaningful, human centered solutions powered by data and AI. You'll partner with clients, designers, engineers, and product teams to deeply understand user needs, translate them into impactful solutions, and deliver outcomes that are both intuitive for people and intelligent through technology. This is a role for someone who thrives at the intersection of business, experience design, and emerging AI capabilities, helping organisations modernise how they work, decide and deliver value. Together we do what matters.
Key Responsibilities
* Elicit, define and manage functional and non‐functional requirements with strong traceability.
* Translate business needs into user stories, process models, and system level specifications.
* Create clear, structured documentation and artefacts that enable delivery teams.
* Facilitate workshops, refinements and co‐design sessions with stakeholders, delivery teams and end users.
* Act as the bridge between stakeholders, designers, and engineering teams.
Process and Solution Design
* Analyse and redesign end‐to‐end business processes with a focus on process gaps, efficiency and experience.
* Ensure solutions balance user desirability, business viability and technical feasibility.
* Identify opportunities for automation, optimisation and AI augmentation.
* Prototype and validate solutions to ensure alignment with user and business needs.
* Support solution configuration, testing and implementation.
Stakeholder Engagement & Facilitation
* Lead collaborative sessions that drive shared understanding and decision making.
* Guide stakeholders through change, adoption and implementation.
* Support UAT and ensure solutions meet both user expectations and business outcomes.
Agile Delivery
* Work within Agile environments (Scrum, SAFe, Kanban) using tools such as Azure DevOps, Jira and Confluence.
* Contribute to backlog refinement, sprint planning and iterative delivery.
* Ensure user stories are well defined, testable and outcome focused.
* Occasionally step into Product Owner responsibilities where needed.
AI‐Enabled Business Analyst
* Leverage AI tools (e.g. M365 Copilot) to enhance analysis, documentation and insight generation.
* Apply prompt engineering techniques to improve quality and efficiency of outputs.
* Identify and shape AI‐driven use cases within business processes.
* Design AI‐enabled workflows and requirements approaches.
* Ensure solutions adhere to Responsible AI principles (ethical, transparent, safe).
Skills and Experience
* Strong experience in Business Analysis within digital or technology environments.
* Proven ability to apply human centered design or design thinking approaches.
* Excellent facilitation, communication and stakeholder engagement skills.
* Experience in Agile delivery environments and tools.
AI and Future Ready Capability
* Familiarity with AI tools and applied use cases in business contexts.
* Experience using tools like M365 Copilot for productivity and analysis.
* Understanding of: Prompt engineering, AI‐assisted requirements workflows, Responsible AI practices.
Qualifications
* Certifications such as IIBA, CBAP or PMI‐PBA (or working towards).
About You
* Curious and empathetic.
* Seek to understand the "why" behind the user needs.
* Structured and analytical – comfortable bringing clarity to complexity.
* Collaborative and influential – bring people together to solve problems.
* Innovative and forward thinking – excited by the role of AI in shaping the future of work.
* Outcome focused – care about real impact, not just outcomes.
Why join us?
* Work at the intersection of experience design, business transformation and AI innovation.
* Access continuous learning (80+ hours annually).
* Collaborate with a global, multidisciplinary team of experts.
* Shape solutions that improve how people work, interact and live.
The difference in this role
* Move beyond requirements gathering, into experience and outcome design.
* Use AI not just as a tool, but as a capability embedded in solutions.
* Help organisations transition to human centered, AI‐enabled ways of working.
Location
This role is open to Brisbane, Sydney, Melbourne based candidates. Australian citizenship is required, and candidates must be eligible to obtain security clearance. (Existing security clearance is preferred but not mandatory)
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