Multipanel is an Australian manufacturer on a mission to change construction for good. They've built one of Australia's only fully certified prefabricated waterproofing systems, cutting wet area build times from 6 days to 1, eliminating liquid membranes, and giving builders the certainty they need. Multipanel is scaling nationally and building a team that holds itself to a high standard.
We are looking for a Sales Account Coordinator who will own a portfolio of reseller and builder accounts, not just maintain them, but actively grow them. You'll be the face of the business to your clients: responsive, commercially sharp, and deeply reliable. If you're hungry to perform in a structured, high-accountability environment where your contribution genuinely moves the number, we'd love to hear from you.
What you will be responsible for:
Account Management & Relationships:
* Manage a portfolio of reseller and project accounts as the primary point of contact, owning the relationship end‐to‐end
* Represent Multipanel in a way that builds trust, demonstrates expertise, and reinforces its position as category leader
* Identify and act on opportunities to grow conversion rates, deepen client relationships, and expand wallet share
* Review building plans and project documentation to identify product requirements and prepare accurate take‐offs
* Prepare, issue, and follow up quotes with speed and precision, turnaround within 24 hours of receiving all required information
* Work closely with Design & Estimating to deliver customised solutions with accurate and timely handovers
* Maintain a clean, disciplined sales pipeline in Monday.com – every opportunity tracked, every follow‐up logged
* Collaborate with the broader sales team with full transparency, no silos, no duplicated effort
* Contribute ideas that improve how the sales function works and back those ideas with action
Quoting & Estimating:
* Review building plans and project documentation to identify product requirements and prepare accurate take‐offs
* Prepare, issue, and follow up quotes with speed and precision, turnaround within 24 hours of receiving all required information
* Work closely with Design & Estimating to deliver customised solutions with accurate and timely handovers
Pipeline & Reporting:
* Maintain a clean, disciplined sales pipeline in Monday.com – every opportunity tracked, every follow‐up logged
* Collaborate with the broader sales team with full transparency, no silos, no duplicated effort
* Contribute ideas that improve how the sales function works and back those ideas with action
Requirements
* 5+ years in an Account Manager, Internal Sales, or Sales Support role, ideally within building products, construction, or trade supply
* Ability to read and interpret building plans and complete basic take‐offs
* Proven track record managing multiple accounts simultaneously without losing quality or responsiveness
Key Skills
* Strong commercial instincts – you understand margin, conversion, and the difference between activity and results
* Clear communicator, written and verbal, comfortable across all levels from site supervisors to procurement managers
* A relationship‐first mindset with the resilience to handle setbacks and keep showing up for clients
* At ease in a small, fast‐moving business where your input shapes how things work
Nice to Have
* Experience with Monday.com or similar CRM platforms
* Background in modular construction, multi‐residential, or reseller trade channels
Benefits
* Full‐time permanent role based in South‐East Melbourne
* A high‐accountability environment where your performance is visible and rewarded
* Be part of a nationally scaling business at an exciting stage of growth
* A genuinely values‐driven team, no politics, no passengers
#J-18808-Ljbffr