Presales Engineer – Security & Smart Infrastructure
* Anixter Australia
* Sydney or Melbourne
Join a growing team designing next-generation security and smart building solutions!
We're seeking a technically sharp, customer-focused Presales Engineer to help us deliver innovative and reliable solutions across commercial, enterprise, government and data centre environments.
If you're passionate about CCTV, Access Control, and Smart Infrastructure integrations, such as BMS, IoT, AI and Computer Vision and have the passion to turn complexity into clarity - this role is for you.
What You'll Do
* Customer & Sales Partnership: Partner with Sales Representatives and customers to understand requirements and translate them into technical solutions
* Customer Engagement: Support customer meetings, site assessments, and workshops to uncover detailed technical and operational requirements
* Solution Design: Create system designs that balance performance, reliability, and scalability
* Technical Leadership: Lead technical discussions, presentations, and solution walk‐throughs
* Sales Support: Support Wesco Anixter local and global sales teams with high‐quality technical input and clear documentation
* Innovation & Best Practice: Apply the latest industry best practices and technologies, particularly when sizing, performance planning, and designing complex systems
* Global Collaboration: Collaborate with the broader Technology Solutions Support team to ensure customer expectations are consistently met or exceeded, setting standards others follow
* Operational Excellence: Handle customer enquiries efficiently, remain organised and analytical, and remove obstacles through creative and adaptive problem‐solving
* Supplier Engagement: Develop and maintain strong relationships with product suppliers to sustain and expand competitive advantage
* Emerging Technologies: Apply experience across BMS, Lighting Control, IoT, AI, and/or Computer Vision where relevant
What You Bring
* A valid security licence for your state of residence
* Hands‐on experience with VMS platforms such as Genetec, Milestone, Hanwha, or similar
* Experience with video analytics solutions (e.g. BriefCam or equivalent)
* Working knowledge of Windows Server, SQL, and VMware in production environments
* L1 support experience with direct customer interaction
* Proven ability to work effectively within a team and share technical knowledge when required
* Strong organisational and analytical skills, with the ability to manage enquiries and resolve issues efficiently
* Ongoing maintenance of relevant industry certifications and security licensing
What We Offer
* Career stability and progression within a transformative Fortune 200 organisation
* Competitive salary package with a global incentive program
* Strong engagement with leading technology vendors and alliance partners
* A technically rigorous environment that values expertise, sound judgement, and real impact
* Ongoing investment in advanced learning and professional development
* A supportive, inclusive, and highly collaborative team culture
* Employee Assistance and Referral Programs
This role sits within Anixter Australia, where more than 100 employees across five locations deliver industry‐leading customer support, products, and solutions across wire and cable, communications, and security technologies.
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