Guru Brothers Food And Wine Merchant Pty Ltd – Canning Vale WA
IT Support and Systems Technician (Retail Systems)
Location:
Western Australia (statewide travel)
Type:
Full-time
We are seeking a practical technician to support our retail IT systems across multiple sites. You will install, maintain and troubleshoot POS systems, networks, servers and end-user devices. This role involves regular travel and independent work.
Key Responsibilities
Install and support WorldSmart POS systems
Configure and maintain LAN and WAN networks
Install and configure Microsoft PCs and servers
Troubleshoot POS, network, PC, printer and wireless issues
Provide on-site and remote support
Perform preventative maintenance
Review system data and recommend improvements
Maintain documentation and asset records
Support system security and compliance
Requirements
Valid WA Driver's Licence
Willingness to travel statewide
Strong LAN and WAN knowledge
Proven experience with WorldSmart POS
Experience with Windows PCs and servers
Solid troubleshooting skills
Strong analytical ability
Desirable
Experience with VPNs, firewalls and remote access
Knowledge of retail IT
Familiarity with backup and recovery systems
Attributes
Strong communication and customer service skills
Able to work independently
High attention to detail and a proactive approach
Salary
From 80K, depending on experience.
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