We are seeking a highly skilled Retail Manager to lead our luxury boutique in Perth. Reporting to the Area Retail Director, you will be responsible for driving sales growth, delivering exceptional customer experience, and developing a high-performing team.
Key Responsibilities:
* Drive business results by managing a team, setting objectives, and prioritizing tasks to achieve sales and client satisfaction targets.
* Act as an ambassador for our brand, promoting its history, creations, and sources of inspiration to local communities.
* Offer a high level of service by driving customer service activities and ensuring an outstanding in-store experience.
* Develop the team by building a complementary team, coaching members, following up on improvements, recruiting new profiles, and nurturing the team's knowledge and positive mindset.
* Run efficient and compliant in-store operations by supervising retail operations and back-office activities, ensuring policies are respected, and growing operational excellence.
About Our Organization:
By joining us, you will become part of a dynamic organization where employee career development is at the heart of our ambition. We offer trainings on our history, know-how, and creations, and a chance to be part of a enchanting world.