Equipment Performance Specialist
To achieve optimal equipment performance and reliability, our team relies on skilled professionals to drive customer satisfaction.
* Manage service operations to meet business objectives.
* Deliver exceptional customer support by addressing daily requirements and identifying opportunities to add value.
* Collaborate with internal teams to provide seamless support and high-level customer service.
* Establish strong relationships with customers through effective communication and genuine rapport building.
* Contribute to strategic plans that foster business growth by enhancing site services.
* Coach and mentor technical personnel to enhance their capabilities and performance.
* Maintain necessary inventory levels to ensure operational readiness.
About This Role
We seek individuals with a solid understanding of mechanical systems, backed by relevant trade qualifications and hands-on experience in maintaining underground drilling or load and haul equipment. A customer-focused mindset, excellent communication skills, and the ability to share knowledge, lead, and mentor others are essential qualities for success in this role.