We're Hiring: Full-Time Home Care Package Care Partner – Bundaberg
Monday to Friday | 8:30am – 4:30pm | Permanent Position
Join Just Better Care, a leading national provider of in-home aged care and disability support, and help make a real difference in the lives of our clients. We're currently recruiting for a community-based Care Partner (Clinical or Non-Clinical) to join our Sunshine Coast team, with the position based in Bundaberg.
Work in a supportive, flexible, and professional environment where your values and skills are truly appreciated.
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Key Responsibilities
* Conduct in-home assessments of participants
* Provide ongoing case management, supporting both clinical and holistic needs
* Monitor participant wellbeing and update care/case/health plans accordingly
* Document and track participant goals, progress, and outcomes using person-centred, wellness, and reablement strategies
* Manage participant budgets (Government Funding) and ensure compliance with documentation and reporting standards
* Liaise with ACAT, My Aged Care, PRODA, and other regulatory bodies
* Perform general administration: data entry, invoice processing, compliance tracking, quote management, etc.
* Provide support, training, and guidance to support staff and colleagues
* Assist with service scheduling and respond to urgent care placements or changes
* (Clinical Care Partner Only): Occasional wound care duties
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Essential Requirements
* Advanced computer and administration skills (CRM proficiency required)
* Excellent multitasking, prioritisation, and problem-solving abilities
* Superior customer service skills
* Proven ability to work independently and as part of a team
* Previous experience working to KPIs and tight deadlines
* Current CPR/First Aid Certificate
* Current and satisfactory:
* Criminal Record Check
* NDIS Screening Card
* Working With Children Check
* Valid Australian Driver's Licence
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Desirable Qualifications
* Previous experience in home care packages, community care, or aged care/health sector
* Understanding of Home Care Package Program guidelines and compliance
* Clinical Care Partner:
* Registered Nurse (AHPRA) or
* Enrolled Nurse (AHPRA)
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What We Offer
* Company vehicle available for work purposes
* Laptop and mobile phone provided
* Ongoing training and professional development opportunities
* Access to free Employee Assistance Program (EAP)
* Staff recognition and wellness programs
* Supportive, office-based local team
* Flexible work environment
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Ready to Join Us?
If you're passionate about supporting others, detail-oriented, and thrive in an administrative and care-focused role, we want to hear from you.
Apply today and take the first step toward making a positive impact in your community — because possible starts with you.
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Just Better Care is an equal opportunity employer. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.