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Next Level Racing is a global leader in simulation technology, designing cutting-edge products used by sim racers, flight enthusiasts, and professionals around the world. Next Level Racing is an award-winning company, having won the Australian Exporter of the Year and QLD Exporter of the Year awards, with industry partnerships including Ferrari, Microsoft, Boeing, FIA, Ford, iRacing, and Sony PlayStation. We are currently undergoing a growth period and will be moving into a new, large 2,000 m² space in the next 2 months.
We are now looking for a skilled and experienced IT professional to lead systems, infrastructure, and IT operations across our fast-growing company. This role is pivotal in ensuring our technology stack is secure, efficient, and future-ready.
About the Role
You will take ownership of our core IT systems, ensuring they are resilient, secure, and optimized for performance. This includes managing infrastructure, security, vendor relationships, compliance, user training, and providing escalated support. You will also guide and support junior IT staff while contributing to broader technology strategy and decision-making.
Key Responsibilities
Design, implement, and manage core IT systems and architecture, including Microsoft 365, SharePoint, Exchange, OneDrive, and on-premise infrastructure such as firewalls, NAS, RAID, and backups.
Oversee IT security and compliance by managing endpoint protection, MFA, Microsoft Defender, Entra ID policies, and conducting audits through Microsoft Purview.
Maintain IT asset and software inventory, manage procurement and lifecycle, and lead structured software rollouts and license compliance.
Deliver onboarding and ongoing staff training on IT systems and security best practices, while creating and maintaining SOPs, documentation, and internal guides.
Provide senior-level technical support, monitor RMM alerts, and coordinate with external vendors to ensure seamless IT operations across the business.
Support global teams and integrations, lead disaster recovery planning, contribute to IT budgeting, and mentor staff while aligning IT initiatives with long-term company strategy.
What You'll Bring
5+ years of hands-on IT experience, including at least 2 years in a senior or leadership capacity.
Strong expertise in Microsoft 365, SharePoint, Exchange, OneDrive, and Entra ID administration.
Proven experience managing IT infrastructure, including firewalls, NAS, RAID, VoIP, and backup systems.
Solid understanding of cybersecurity principles, compliance requirements (e.g., MFA, retention policies), and security tools such as BitDefender and Microsoft Defender.
Experience with IT asset lifecycle management, license control at scale.
Familiarity with RMM platforms, proactive monitoring, and documentation best practices.
Excellent communication and stakeholder engagement skills with a proactive, solution-oriented mindset.
Nice to Have
Exposure to simulation/gaming tech.
Experience supporting hardware-heavy teams or international users.
Familiarity with API/system integrations and ERP workflows.
Why Work With Us?
Join a globally recognized, fast-growing company in the simulation industry.
Collaborate with a passionate and innovative team.
Enjoy flexible working conditions and career growth opportunities.
Be part of groundbreaking projects with real-world impact.
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Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Network Systems Administrator? Do you have experience in administration? How many years' experience do you have in a training & development role? Do you have technical support experience? Do you have a current Police Check (National Police Certificate) for employment? What's your expected annual base salary?
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